Special Instructions for Beta Testing
Welcome to PAYDAO Beta Testing!
Please note that PAYDAO is currently in Beta testing phase and is only available to selected partners and designated individuals for testing and evaluation purposes. This is not an official release, and certain features may not be fully functional. During this phase, we welcome any feedback or suggestions to help us improve the platform.
Testing Environment
During the Beta testing phase, we are operating on the Solana Devnet. To complete the full testing experience, you may need to request test tokens, which can be obtained free of charge from the following sources:
Merchant Address and Installer Address:
- POS terminal initialization will need two external addresses for merchant USDC withdrawal and installer PAY reward. Please use a wallet supporting Solana Devnet (Solflare is preferred) to create these two addresses.
- You may also try QRCODE payment using Solflare app wallet on Devent.
USDC Devent Tokens:
- Purpose: To fund your PAYDAO Card with USDC for simulated payment transactions
- How to obtain: Visit https://faucet.circle.com/ and submit your USDC Deposit Address from the PAYDAO App
SOL Devent:
- Purpose: When withdrawing $PAY token incentives, small SOL gas is needed.
- How to obtain: Visit https://faucet.solana.com/ and submit your Card main address from the PAYDAO App
Address Configuration
Please note that all relevant addresses must use Solana Devnet addresses, such as Merchant Withdrawal Address, Installer Reward Address, recipient address for user Incentives withdrawals, etc.
Blockchain Explorer
When using a blockchain explorer to query transaction information, please ensure that it is configured to display Solana Devnet transactions.
Get the App
The official PAYDAO app is now available on Google Play. Search for PAYDAO on Google Play and download it.
Meanwhile, the iOS version is currently under review for launch. When you receive the device, if PAYDAO is not yet available on the iOS App Store, please download TestFlight and join the PAYDAO iOS testing program: https://testflight.apple.com/join/nqPXVFqN
FAQ
Q: No balance is displayed after linking the card to the App?
A:
- Please ensure your mobile network is stable and that you are not located in a restricted country/region.
Q: Balance is not updated after a top-up?
A:
- If the blockchain network is congested or network quality is poor, transaction confirmation may take longer; please wait patiently.
- Pull down to refresh the App.
Q: What should I do if a transaction fails?
A:
- The issue may be caused by unstable network connectivity of the POS terminal.
- Ensure the card is held firmly against the NFC induction area.
- Keep the card stationary for 1-5 seconds.
- Verify if the card has been activated.
- Check if the card has sufficient balance.
Q: Will funds be deducted if a transaction fails?
A:
- No funds will be deducted as long as the transaction is not displayed as successful. You can check your balance in the App.
Q: Is scan-to-pay supported?
A:
- You can use any Solana-compatible crypto wallet application to complete payment via QR code scanning.
- Users will not receive any incentive tokens for payments made via QR code scanning.
Q: Can multiple cards be linked to the App?
A:
- Yes, the App supports linking multiple cards simultaneously.
Q: What if I accidentally delete a card from the App?
A:
- Deleting a card from the App does not affect the payment account; you can relink the card to the App at any time.
Q: How to handle merchant refunds if needed?
A:
- Present your payment receipt or transaction record from the blockchain explorer, which will help the merchant verify the transaction.
- Please communicate with the merchant offline to confirm the specific refund method.
FAQ
Unable to properly enter the device activation interface or PAYDAO application interface?
A:
- Please ensure a stable network connection and verify that you are not in a restricted country or region.
Q: What should I do if a transaction fails?
A:
- Please ensure a stable network connection and verify that you are not in a restricted country or region.
- Ensure the card is placed close to the NFC induction area.
- Keep the card still for 1-5 seconds.
- Check if the card has been activated.
- Check if the card has sufficient balance.
Q: What should I do if a transaction keeps showing "Processing"?
A:
- Please ensure a stable network connection and verify that you are not in a restricted country or region.
- The blockchain network may be congested; please wait patiently.
Q: Will funds be deducted if a transaction fails?
A:
- No funds will be deducted as long as the transaction is not marked as successful. You may guide the user to check their balance in the App or check the transaction records on the blockchain explorer.
Q: Is Scan-to-Pay supported?
A:
- On the waiting for payment interface, users can complete the transfer by scanning the QR code using any crypto wallet application that supports Solana Pay.
Q: How are merchant refunds handled?
A:
- The payment receipt or the transaction record on the blockchain explorer can help both the merchant and the user verify the transaction.
- The specific refund method is equivalent to a cash transaction; merchants and users should communicate offline to resolve the matter.
